1. How do I become a member?
You can automatically become a member on your first purchase from any Capital brick-and-mortar store. We’ll give you a temporary card so you can start earning points for all your in-store purchases. For online purchases, points accumulation and other perks are only applicable for pay-in-store transactions.

2. How do I earn points?
You can earn points every P200.00 purchase. Payment may be in cash, credit card or debit card.

3. How do I redeem points?
You can start redeeming your points once you reach 100 points.

4. How do I become a black card member?
You become a black card member once you have accumulated 100 points in 1 year. This is equivalent to P20,000 worth of purchases. We’ll upgrade your temporary card to a black PVC once your membership has been upgraded. Black card perks will not be available if your points are below 100 on the day of purchase. Points accumulation are only applicable for in-store purchases, including pay-in-store transactions for online orders.

5. What perks will I get if I become a black card member?
  • 10% discount on all regular items (except special releases and core items) valid for one year
  • Free shoe cleaning service for 1 pair per month – Each coupon has 1 month validity (i.e. 1 coupon for January, 1 for February and so on)
  • Birthday discount - 20% discount on all regular items (except special releases and core items) on your birthday month with a cap of P25,000.00 (single or accumulated purchase for the month)
  • Note: Discount is applicable only for in-store purchases including pay-in-store transactions for online orders.
6. How do I become a Capital 2.0 member?
Your black card membership will be upgraded to Capital 2.0 once you have reached 500 points in one year. This is equivalent to P100,000 worth of purchases from Capital. Capital 2.0 perks will not be available if your points are below 300 on the day of purchase.

7. What perks will I get if I become a Capital 2.0 member?
  • 15% discount on all regular items (except special releases and core items) valid for one year
  • Free shoe cleaning service for 2 pairs per month – coupons have 1 month validity (i.e. 2 coupons for January, 2 for February and so on)
  • Birthday discount - 25% discount on all regular items (except special releases and core items) on your birthday month with a cap of P50,000.00 (single or accumulated purchase for the month)
  • Note: Discount is applicable only for in-store purchases including pay-in-store transactions for online orders.
8. What happens when I go below the required maintaining points (100 for black card and 300 for Capital 2.0)? Would I still get a membership discount?
Membership discounts will not be available if your points are below the required maintaining balance on the day of purchase. Your discount will be activated again once you restore the required maintaining balance.

9. What classifies as limited and core items?
This pertains to items with limited quantity (ex. Adidas Ultraboost, Nike Flyknit Racers, Nike Epic React, selected Jordans, etc.) and core items like Stan Smiths, Superstars and shoe cleaners.

10. Can I use my discount on sale items?
Discounts cannot be used on sale items. It cannot be combined with other promotions and promotional vouchers unless stated.

11. Will I still earn points if I use my membership discount?
Yes, you can still earn points for the add-on value you paid for in cash, credit card or debit card.

12. How do I extend my black card/Capital 2.0 membership for more than one year?
Your membership will be extended to another year if you made a minimum purchase (P5,000 for black card and P20,000 for Capital 2.0) from Capital during the previous year.

13. What happens when I fail to purchase within the year? Can I still redeem my points?
Yes, you can still redeem your points but your black card/Capital 2.0 membership discounts will be deactivated. You will need to accumulate the required points (100 for black card and 500 for Capital 2.0) for your membership to be reactivated.

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